Blameless Postmortems

Posted on March 11, 2020 by Dirk Deridder

• Five Whys — How To Do It Better
• How to Run a 5 Whys (With Humans, Not Robots) 
  youtube, slideshare
  Dan Milstein
• Blameless Post Mortems and Just Culture
  John Allspaw
• Foster psychological safety
  Google
• Fallible Humans video
  Ian Malpass
• Five keys to a successful Google team
  Google
• The Field Guide to Understanding ‘Human Error’
  Sidney Dekker
• Why psychological safety matters and what to do about it
  Google
• Where Etsy takes it next.
  John Allspaw